We are here to help.

Contact us

For general enquiries, technical support, or account questions, email us at support@krated.com. We aim to respond within one business day.

Account management

You can manage your account directly from the app. Sign in and go to Settings to update your profile, manage organisations, adjust notification preferences, or delete your account.

Bug reports and feedback

Found a bug or have a feature request? Email support@krated.com with a description of what happened, including screenshots if possible.

Legal and privacy

Read our Privacy Policy and Terms of Service. For data access, correction, or deletion requests under POPIA or GDPR, email support@krated.com.